Privacy policy

Effective Date: October 27, 2025
 Last Updated: October 27, 2025

Laundry Labs (“Laundry Labs,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
 This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit laundrylabs.shop (the “Site”), make a purchase, subscribe to our emails, or otherwise interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in several ways:

A. Information You Provide to Us

When you:

  • Create an account or place an order

  • Subscribe to our newsletter or marketing communications

  • Contact us via email, form, or chat

  • Participate in promotions or surveys

We may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers; we do not store full credit card details)

  • Order history and preferences

B. Information Collected Automatically

When you visit our Site, we automatically collect certain data, such as:

  • IP address

  • Browser type and device information

  • Time zone

  • Pages viewed, products browsed, and referring URLs

  • Cookies and similar technologies used for analytics and personalization

C. Information from Third Parties

We may receive limited information about you from:

  • Payment processors (to confirm payment status)

  • Shipping and delivery providers

  • Advertising and analytics partners (e.g., Google Analytics, Meta Pixel)

  • Affiliates or referral partners

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and returns

  • Communicate with you regarding orders, updates, and support requests

  • Improve our Site, products, and customer experience

  • Send promotional and marketing emails (with your consent)

  • Detect and prevent fraud or unauthorized transactions

  • Comply with applicable legal obligations

We may also use aggregated, anonymized data to analyze website traffic, trends, and overall performance.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Keep your shopping cart active

  • Remember preferences and improve functionality

  • Analyze traffic and user behavior

  • Serve relevant advertisements

You can control or delete cookies through your browser settings.
 Please note that disabling cookies may affect the functionality of our Site.

We currently do not respond to “Do Not Track” browser signals.

4. How We Share Your Information

We may share limited personal information with trusted third parties to help operate our business:

  • Payment Processors: Shopify Payments, PayPal, or similar services to process transactions.

  • Shipping Providers: UPS, FedEx, USPS, or other carriers for order delivery.

  • Marketing & Analytics Providers: Google Analytics, Meta (Facebook/Instagram) Ads, and email marketing platforms like Klaviyo to help us understand performance and improve engagement.

  • Developers & Hosting Partners: To maintain website functionality, performance, and security.

We do not sell or rent your personal information.

We may disclose your data to comply with legal obligations, enforce our terms, or protect our rights.

5. Data Retention

We retain order and account information as long as necessary to fulfill transactions, meet legal obligations, and support business operations.
 When no longer needed, we securely delete or anonymize your information.

You may request deletion of your personal data at any time (see “Your Rights” below).

6. Data Security

We use industry-standard security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Limited internal access to sensitive information

  • Regular security reviews and platform updates

However, no internet transmission is 100% secure. By using our Site, you acknowledge this risk.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or request a copy of the personal data we hold about you

  • Correct, update, or delete your information

  • Withdraw consent for marketing communications

  • Request that we limit or object to certain processing

To exercise any of these rights, please contact us at privacy@laundrylabs.shop.

You can unsubscribe from marketing emails at any time using the “unsubscribe” link included in every email.

8. California Privacy Notice (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell your data)

  • Non-discrimination for exercising these rights

You may submit a CCPA request by emailing privacy@laundrylabs.shop with “California Privacy Request” in the subject line.

9. International Data Transfers

Our Site is operated in the United States.
 If you access our Site from outside the U.S., please note that your information will be processed in the United States, where privacy laws may differ from your country’s regulations.

10. Children’s Privacy

Laundry Labs does not knowingly collect personal information from children under 13 years of age.
 If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
 Updates will be posted here with a new “Last Updated” date.
 We encourage you to review this page regularly.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Laundry Labs
 Email: privacy@laundrylabs.shop
 Mailing Address: 12-12 44th Avenue, Long Island City, NY 11101 

Website: https://laundrylabs.shop